meet the team

Kay Adams

Director / Creator / Therapist

Kay has over 24 years’ experience in the beauty industry and in 2018, her life long dream came true and she opened the doors of The Retreat.

Kays passion for the industry and what she does never stops, even when on a rare holiday. Learning is also a passion and she loves to learn new treatments and to keep her skills up to date when time allows.

Not only is Kay the owner of The Retreat but she is also a hands-on therapist working full time in the salon. Her Ultimate passion is skincare and skin health and she is one of the most highly trained and recognised Dermalogica skincare Experts in the world. Caci Facials, Micro-needling, Massage, intimate waxing and a good pedicure is also one of many of her favourite treatments to name a few!

Kays greatest achievement to date in her 24-year career is not only the opening of her own salon but winning The Best Beauty Salon in Devon 2019, just as the salon celebrated their first birthday. We have also Won many industry awards since 2019 which she is incredibly proud of.

She prides herself on creating an environment that is welcoming, relaxing and delivering treatments that are of the highest of standards leaving you feeling that every part of your well-being has been healed with the TLC of The Retreat.


Megan Williams

Sophie Jeffery

Senior Therapist / Nail Tech

Sophie joined The Retreat just after the doors opened in 2018 and is our senior therapist and Nail Tech with over 6 years experience.

Her biggest passion and specialism is in gel overlays and maintaining optimal health of the natural nail. Sophie is also a Dermalogica Skin Expert and regular attends training with Dermalogica to update her incredible knowledge and skills on skin health. She thrives on being a perfectionist and creating an inviting atmosphere where all clients feel relaxed and valued.

Another speciality of Sophie’s is foot care and pedicures, her focus is not only on the aesthetic aspect of pretty toes but also the importance of healthy feet for overall wellbeing.

She is loved by all clients no matter their age and her warm personality, genuine enthusiasm and bubbly, infectious laugh keeps you coming back for more.

Sophie is a huge asset to our team and we are really privileged to have her even if her obsession of sausage rolls is a bit of a concern!


MegAN WILLIAMS

SENIOR Therapist

Megan has been in the beauty industry for just over 4 years. Since moving down from Cardiff - her home town at the end of 2023, she has become a true asset to The Retreat since joining.

Megan’s passion is helping clients maintain skin health through their facial journey’s as well as all aspects of skin care to get you that skin you’ve always dreamed of. She is a Dermalogica Expert and continues to keep up to date with her training to keep her incredible knowledge of a high standard. Not only that, other specialities of Megan’s are pedicures, massage and waxing. She is always striving to leave our clients feeling, relaxed, refreshed and looking immaculate!

Megan is an all-round therapist enjoying all aspects of the industry whilst creating a welcoming environment for all our clients.

She is always ready to welcome you with her warm presence when you walk into The Retreat as well as her kind, warm and nurturing nature to leave you feeling well and truly looked after and relaxed no matter what the treatment.